Westminster Executive Director Wins Herbert Shore Outstanding Leadership Award
Charles “Chuck” Borst, executive director of Westminster was recognized by LeadingAge Texas for his personable style and his exceptional efforts to recognize and cultivate employees. Under his leadership, the community has been recognized two years in a row by the Austin-American Statesman as a Top Workplace in their annual competition. Borst also mentored sixteen Administrators-in-Training, going above and beyond the call of duty to groom future leaders in the industry.
“Chuck is warm and easy going, with a natural ability to motivate staff to reach their full potential. In turn, residents receive the highest quality of care because everyone feels valued at our community,” said Bill Brown, Chairman of Westminster’s Board of Directors.
Borst has worked in the senior living industry for nearly twenty years, with a focus on healthcare. The job of managing a senior living community like Westminster is extremely complex with nearly 1,000 residents, staff and guests on one property. While Borst sets the inviting tone of the community, he is also an excellent, detail-oriented manager who swept up industry awards and recognition, including:
• Five-star rating, The Arbour at Westminster Health Care Center
• America’s Best Nursing Homes, U.S. News and World Report third straight year
• Best Senior Living Community in Austin, Resource Guide Reader’s Choice Award
• Champion Team, Capital of Texas Alzheimer’s Association, raised nearly $32,000.00
• 93rd percentile for overall Resident Satisfaction
• 98 percent of residents would recommend Westminster
• Top Workplaces Award by Austin American-Statesman in Austin 2014 and 2015, among 100 top companies
• Recipient of the ACHCA Eli Pick Facility Leadership Award. The award, recognizes administrators whose teams have achieved dimensions of organizational quality that few others have been able to reach.
According to Heather Hart-Potts, Westminster’s director of sales and marketing, Borst is a responsive manager and a clear communicator but most important, he is a very compassionate leader, who takes the time to understand the needs of each resident and guest who walk through our doors.
Guiding Light in Progressive Era for Retirement Living
With Borst’s personable guidance Westminster has become a force in philanthropic endeavors, an important driver in the culture of modern retirement communities. As a founding sponsor for Texas Culture Change Coalition, Borst is personally invested in championing the rights of elderly and disabled populations.
The Dr. Herbert Shore Outstanding Mentor of the Year Award recognizes an individual who has demonstrated outstanding abilities in one-on-one teaching, motivating, challenging and developing future leaders in the aging services. The award is named for Dr. Herbert Shore, a national and state LeadingAge Texas founder, and a well-known mentor shaped some do the most influential figures in the aging industry.